Privacy Policy

Summary: We collect only what we need to process your orders and improve your experience. We never sell your personal data to third parties. You can request deletion of your data at any time by emailing us.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we collect your name, email address, shipping and billing address, phone number, and payment information. Payment data is processed securely via Stripe — we never store card numbers on our servers.

Usage Data

We automatically collect information about how you interact with our website including IP address, browser type, pages visited, time spent on site, and referring URLs. This data is used in aggregate to improve our site performance and product offerings.

Cookies

We use essential cookies to maintain your shopping cart and session. We use analytics cookies (Google Analytics) to understand site traffic patterns. You may disable non-essential cookies in your browser settings at any time without affecting your ability to purchase.

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping notifications
Respond to customer service inquiries
Send promotional emails (only if you opt-in)
Prevent fraud and maintain account security
Improve our products, website, and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only with:

Shipping carriers (UPS, FedEx, USPS) — name and address only to fulfill delivery
Payment processors (Stripe) — payment data handled under PCI-DSS Level 1 compliance
Email platforms (Klaviyo) — for transactional and marketing emails you've opted into
Legal authorities — only when required by law or valid court order

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data transmission, encrypted storage for sensitive data, access controls limiting employee access, and regular security audits. No internet transmission is 100% secure, but we take all commercially reasonable precautions to protect your data.

5. Your Rights

You have the right to access a copy of your personal data, correct inaccurate information, request deletion of your account and associated data, opt out of marketing communications at any time, and port your data to another service. To exercise any of these rights, email us at privacy@fishbaithookz.com

6. Data Retention

We retain order records for 7 years for tax and legal compliance. Account information is retained until you request deletion. Marketing preferences are retained until you unsubscribe or request removal.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us immediately for removal.

8. Changes to This Policy

We may update this policy periodically. We'll notify registered customers of material changes via email. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact Us

Privacy inquiries: privacy@fishingbaitandhookz.com
Fishing Bait & Hookz LLC, 3350 Virginia St, Miami, FL 33133
Phone: (754) 231-1014